Return & Refund Policy

Returns

Due to the nature of many personal care, intimate wellness, and hygiene products, opened or used products cannot be returned unless defective or required by law.

Unused products in their original sealed condition may be eligible for return within 30 days of delivery.

Customers are responsible for return shipping costs unless the return is due to our error.

Refunds

Approved refunds will be issued to the original payment method.

Shipping charges are generally non-refundable unless required by law.

Please allow 5–10 business days after approval for the refund to appear, depending on your financial institution.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include:

• Order number
• Description of the issue
• Photographs of the product and packaging

We will work with you to resolve the issue promptly.

Order Cancellations

Orders may be cancelled only before shipment. Once an order has shipped, it must follow the Return Policy if eligible.